**Important e-mail announcement** MUST read
All students. The below message addresses those who are having email issues. If you have sent us an e-mail and not received a response, please follow the instructions and send again.
There have been reports of students who aren’t getting their email messages today. This is related to a Microsoft 365 license update that happened recently. If you encounter students who are experiencing this problem, please have them log in to Exchange online (see https://techservices.illinois.edu/services/email), check for messages, and then set up forwarding to their google mailbox. Instructions are in this message from Tech Services:
“Technology services recently updated the Microsoft 365 license applied to student accounts. For some students, the new licenses created an Exchange Online mailbox. This may be in addition to mailboxes that were provisioned in Google apps @ Illinois. For students that wish to continue using their Google mailbox, you should login to Exchange online and check for any messages that may have been delivered there. Then review our KB article (https://answers.uillinois.edu/illinois/47608) that explains how to set-up email forwarding and make any necessary changes. For students that want to use the Exchange mailbox, please review our KB article (https://answers.uillinois.edu/illinois/47593) that explains how to update your email redirection settings.”
You can also find this information and other system outage information here:
Click “system status” near the top right corner.